by joshua@csone.co.uk | Jun 12, 2026 | News
Every one of your employees has a contract and a role. Maybe not a job title but a job description, an area of responsibility and a list of essential functions. That’s why you employed them. Every time you drag them away from one of their designated duties, that’s a... 
by joshua@csone.co.uk | May 12, 2026 | News
What exactly do I mean? These are not dry concepts from a business school lecture room, they are dynamic drivers at the heart of sales. Let’s take them one at a time. ‘External customers’ needs no explanation. These, of course, are the people who buy your goods and... 
by joshua@csone.co.uk | Apr 12, 2026 | News
At The Farm Process Management we would humbly add that, however long the journey, you should always have your destination in mind. There may be something to be said for the explorer who embarks on a quest with no destination in mind, but while that’s fine for... 
by joshua@csone.co.uk | Mar 12, 2026 | News
As a parent, grand-parent, carer or teacher, being asked ‘why?’ by a five-year-old is a regular occurrence. It can also be a long haul, because each response you give can prompt another ‘why?’ until you feel yourself backed into corner with no answers left to give....